Returns & Exchanges

At IM8 Health, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn, unwashed items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the items in their original box or mailer and attach the pre-paid shipping label provided through our portal.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup to send your items back to our warehouse.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing