Frequently Asked Questions

Everything you need to know about your IM8 Health experience

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or refund.

Are your materials sustainably sourced?

Yes, IM8 Health is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in 90% of our current collection.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own or contacting our support team for personalized fit advice.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my package after it ships?

Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.